FAQs for ChatBots & AI AGENTS
What is a chatbot?
- A chatbot is a software application that uses artificial intelligence to simulate human conversation through text interactions.
What are the benefits of using a chatbot?
- Chatbots provide 24/7 customer support, handle routine inquiries, improve response times, and free up human agents for more complex tasks.
What are AI agents?
- AI agents are intelligent systems designed to perform complex tasks autonomously, using artificial intelligence to learn, adapt, and make decisions.
What are the benefits of using AI agents?
- AI agents can significantly improve efficiency, productivity, and customer satisfaction by automating repetitive tasks, providing instant support, and delivering personalized experiences. They can also help businesses make better decisions by analyzing large volumes of data and extracting valuable insights.